What are ‘Public’ Services

Public service organisations are highly complex for many reasons. As such it is important that any education or training for public service workers is tailored to the public service context. One particular aspect of this complexity is the nature of the ‘public’ who they serve. I was (along with others) really sorry when the excellentContinue reading “What are ‘Public’ Services”

Twitter and Student Engagement

Yesterday I had one of those experiences that remind me why I love my job. I met a group of academics from King Saud University, one of the world’s top universities. I had been asked to speak about the use of Twitter as a way to promote student engagement. The response was really terrific. LotsContinue reading “Twitter and Student Engagement”

Harder, Better, Faster, Stronger

One of the benefits of blogging, as I see it, is the instantaneousness of publishing. As an avid reader of many blogs that means instant access to lots of interesting analysis and comment on policy developments – often better than what can be found in more traditional media such as newspapers. A topic that hasContinue reading “Harder, Better, Faster, Stronger”