Innovation

Recently I met someone with the word innovation in their job title. This struck me as quite interesting. I wondered, how innovative do they need to be in their job? Do they do all the innovation in their workplace or are others explicitly involved? Now I don’t want to question the work of this particularContinue reading “Innovation”

Lean Public Services

I was recently asked by a student to provide a brief account of the advantages and disadvantages of applying lean management systems in the delivery of public services. This is my quick attempt at a brief answer! First of all, what is Lean Management? This is actually a rather difficult question as terms such asContinue reading “Lean Public Services”