A new programme has just been developed at Queen Margaret University.

The Postgraduate Certificate in Public Services Governance is a one year programme that has been developed to support those who are currently charged with delivering public services.

Modules on the programme include:

• Public Services Governance: Themes and Issues (Core)
• Public Finance
• Leading Change in Public Services
• Managing Customer Complaints
• Engendering Policy and Practice
• Internal Communication

As programme leader for this course I will be blogging about some of the programme content and related subject matter. The course is due to commence in September 2012. For more information, or to apply, click here.