What are Public ‘Services’

In a previous post I highlighted some of the challenges that are inherent in managing public services due to the nature of being ‘public’. However, there are also challenges that come with managing a ‘service’. These challenges apply across private and public services, and whether delivered by public, private or Third sectors. These issues areContinue reading “What are Public ‘Services’”

The ‘publicness’ of banks

Wake up to the latest Rhianna single playing on your iPod through a Bose docking station. Go to the bathroom and brush your teeth with a Phillips Sonic Rechargeable toothbrush. Have a shower using Molton Brown Shower wash. Moisturise. Then go to your kitchen and have some Rice Krispies Multi-Grain Shapes with B Vitamins and Iron. Open TheContinue reading “The ‘publicness’ of banks”

What are ‘Public’ Services

Public service organisations are highly complex for many reasons. As such it is important that any education or training for public service workers is tailored to the public service context. One particular aspect of this complexity is the nature of the ‘public’ who they serve. I was (along with others) really sorry when the excellentContinue reading “What are ‘Public’ Services”

What is Public Governance?

NB: This was originally posted in 2012. As of September 2018 I no longer work at Queen Margaret University. As such some of the links on the below post may no longer work. For information about my current post please go to the about me section of this website. Focus and purpose Queen Margaret UniversityContinue reading “What is Public Governance?”