Tag Archives: public administration

10/01/2019
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JUC Public Administration Committee, Public Services Governance

3PM Research Seminar Series 2019

The Public Policy and Public Management (3PM) Research Interest Group at Newcastle Business School, Northumbria University, are hosting a research seminar series over this coming academic semester. The seminars will bring some of the top scholars of public policy and administration to Newcastle to discuss their latest research.

Each of the seminars is listed below. Click on the links to reserve your FREE place:

23 January 2019: Street-Level Bureaucrats and Conflicts – interpersonal vs intergroup. Mike Rowe (University of Liverpool); Lorelei Jones (University of Bangor); Sarah Alden (Sheffield University); and Xiaojain Wu (Northumbria University). Click here to book.

27 February 2019: Localism. Martin Quinn (Leicester Management School) and Karin Bottom (INLOGOV). Click here to book.

5 March 2019: Street-Level Bureaucracy and Control – institutional vis-à-vis individual. Brita Bjørkelo (Norwegian College of Policing) & Hege Høivik Bye (University of Bergen); Angela Mazzetti (Northumbria University); Jack Howard & Barbara Wech (University of Alabama Birmingham); Erin Borry (University of Alabama Birmingham); and Shuo Wang (Northumbria University). Click here to book.

17 April 2019: Employability and Welfare. Steve Bevan (Institute of Employment Studies) and Colin Lindsay (University of Strathclyde). Click here to book.

22 May 2019: Place Leadership. John Gibney, University of Birmingham; Adina Dudau, University of Glasgow; and Alyson Nicholds, Staffordshire University. Click here to book.

The 3PM Research Seminar Series is supported by the JUC Public Administration Committee (PAC) and Newcastle Business School. All research seminars in this series are free to the public and will be of interest to anyone motivated by public service.

Please note that you must reserve a place at each individual research seminar in order to be guaranteed a space. All seminars are taking place at Newcastle Business School, Northumbria University, City Campus East, Falconar Street, Newcastle. Information on how to get to our campus is available here: https://www.northumbria.ac.uk/about-us/travel-parking/travelling-to-the-university/

For more information on funding opportunities from the JUC Public Administration Committee see here.

NB: Tea and coffee will be provided.

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03/12/2018
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Doctoral research, Public Services Governance

Strategic Leadership for Public Services – The Impact and Legacy of the Strategic State in Scotland

I have a PhD bursary available on this topic. The research will commence in October 2019 and is funded for three years. Do get in touch if you would like more information.

There is growing interest in ideas of Public Leadership (Dickinson et al. 2018; Brookes and Grint 2010; t’Hart 2014) and the Strategic State (OECD 2010, 2012, 2013). Yet there remains a lack of clarity around what constitutes effective leadership, where it is applied and how best it is supported. Crucially, there remains uncertainty around the place of values in a public service context and how leadership can or should hold an ethical stance. Similarly, the devolution of greater powers to regions and localities has sparked interest in place-based leadership (Beer et al, 2018; Hambleton and Howard, 2013; Hambleton 2011).

Where do values come from? How do these values then intersect with the context of different localities? Do public service values differ from other sectors? And how are these reconciled when working in collaboration across different organisations in different sectors. This research will explore the role of strategy and leadership within a public service context. Traditional theories of leadership have highlighted how, for example, situational factors can influence leadership (Blanchard and Hersey). But the role of localities, particularly in relation to public leadership, remains under researched. This doctoral study will draw on the experience of leaders from different localities and contexts to explore how public leadership is influenced by these environmental factors.

The project will use a qualitative approach to explore issues around the role of leadership and localities. Participants will be selected using both purposive and snowball sampling to ensure that a wide range of leaders are included in the study. The outcome will include a comprehensive model of location-based leadership which will fully recognise the local environmental factors that must be taken into account when considering the development and support of future public leaders.

Find out more, including how to apply, here:  https://www.findaphd.com/phds/project/strategic-leadership-for-public-services-the-impact-and-legacy-of-the-strategic-state-in-scotland-advert-reference-rdf19-bl-lhrm-elliott/?p104169 

 

References

Beer, A., Ayres, S., Clower, T., Faller, F., Sancino, A., & Sotarauta, M. 2018. “Place leadership and regional economic development: a framework for cross-regional analysis”. Regional Studies, April, 1-12.

Brookes, S. and Grint, K. 2010. A New Public Leadership Challenge? London: Palgrave Macmillan.

Dickinson, H., Needham, C., Mangan, C. and Sullivan, H. (eds). 2018. Reimagining the Future Public Service Workforce, Singapore: Springer.

Hambleton, R. and Howard, J. 2013. “Place-based leadership and public service innovation.” Local Government Studies, 39(1): 47-70.

Hambleton, R. 2011. “Place-based leadership in a global era”. Commonwealth Journal of Local Governance, May–November.

Hersey, P. and Blanchard, K. H. 1969. Management of Organizational Behavior – Utilizing Human Resources. New Jersey: Prentice Hall.

OECD 2010. “Finland: Working together to Sustain Success”, OECD Public Governance Reviews, OECD Publishing, doi: 10.1787/9789264086081-en.

OECD 2012. “Slovenia: Towards a Strategic and Efficient State”, OECD Public Governance Reviews, OECD Publishing, Paris, https://doi.org/10.1787/9789264173262-en.

OECD 2013. “Poland: Implementing Strategic-State Capability, OECD Public Governance Reviews, OECD Publishing, Paris, https://doi.org/10.1787/9789264201811-en.

‘t Hart, P. 2014. Understanding Public Leadership. London: Palgrave Macmillan.

 

Additional readings

About Me

How to prepare for your viva (PhD / DBA / DProf)

The Scottish Approach to Public Services

The Sustainability of the Scottish Approach to Policy-Making

Why do a PhD?

 

 

 

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16/11/2018
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Public Services Governance

Community Empowerment needs Community Investment

Localism and community empowerment have become very popular ideas across the UK, and indeed internationally, when thinking about how to design and deliver public services. However, the localism agenda has been tackled very differently in Scotland compared to the Rest of UK (RUK). In particular it’s important to note that the community empowerment agenda in Scotland maintains a commitment to tackling inequalities – which the RUK agenda does not.

This agenda in Scotland is founded upon the assertion that,

Scotland’s communities are a rich source of talent and creative potential and the process of community empowerment helps to unlock that potential. It stimulates and harnesses the energy of local people to come up with creative and successful solutions to local challenges. (Scottish Government, 2009, p. 6)

In this underpinning logic, in the commitment to tackling inequalities, and in many other respects this seems to be a laudable policy as discussed elsewhere (see Lawson and Kearns, 2010).

What hadn’t, until now, been explored in any great depth is the extent to which local communities are aware, prepared and willing to engage in the opportunities that might arise through the community empowerment agenda. This research draws on 61 semi-structured interviews with MSPs, MPs, local and community councillors, Audit Scotland officers, public service managers and local residents and activists in a single ward in East Scotland. The findings uncovered three factors that must be in place for community empowerment to be effective: 1) shared strategy; 2) shared resources; and 3) shared accountability.

1. Shared strategy

There was a sense within the community that they had been largely forgotten. It was strongly felt that local residents could not influence decision-making and, even if they could, it wouldn’t make any difference. Even elected politicians recognised that there was little by way of social progress and that any investment that was going into communities was largely maintaining the status quo rather than leading to any positive change.

As such community empowerment might help alleviate some of these problems by devolving more decision-making and enhancing collaboration between communities, community group, local government officials and elected politicians. But this also requires certain skills and expertise in order to be effective. Thus a shared strategy is not enough – shared resources and shared accountability are also required.

2. Shared resources

Many participants highlighted how the current system was one based on disempowerment and that resources were centralised and that there were major disparities between the resources of local councils and community groups. Whilst the community empowerment agenda does include opportunities for communities to take ownership of more resources there was also a fear from participants that this move to greater sharing of resources had only come about as the council were attempting to make significant service cuts and therefore this was motivated by offloading costs to communities rather than truly from a sense of empowerment.

3. Shared accountability

Much of the discussion highlighted a long-standing cynicism and mistrust of the local council by residents, activists and public service managers. It is notable that Scotland has one of the highest levels of centralised power in Europe (32 municipalities compared to 434, 98 and 342 in countries of a similar size – Norway, Denmark and Finland). Thus many participants expressed a significant lack of enthusiasm for community empowerment and indeed there was a questioning of the idea of ‘community’ at all. Largely, those from affluent parts of the community had little appetite for community empowerment as the system was seen to work well for them already, whilst those in less affluent parts of the community had little appetite for community empowerment due to a lack of trust.

Overall the research highlighted a wide range of problems within the current system: around the lack of representation; the lack of engagement with communities; the unequal distribution of resources; and a widespread lack of enthusiasm for greater community empowerment. The Community Empowerment agenda in Scotland represents a positive move towards tackling some of these long-standing problems within the current system. Yet without systemic investment in a shared strategy, shared resources and shared accountability mechanisms the potential of this agenda is not likely to be seen.

 

This research was conducted with Violetta Fejszes and Mariola Tàrrega and has now been published in the International Journal of Public Services Management. The article can be downloaded for FREE up to 50 times via this link: https://www.emeraldinsight.com/eprint/YIXHQUNF6XVXCPNRVQXI/full

When free downloads are no longer available it will also be available here:  https://www.emeraldinsight.com/doi/full/10.1108/IJPSM-03-2018-0080 

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06/11/2018
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JUC Public Administration Committee, Uncategorized

JUC Centenary Event – Opening Address 18 October 2018

Good morning everyone and thank you for coming to the JUC Centenary Event. I am Ian Elliott and I’m Vice-Chair of the JUC. I am standing in today for Sam Baron, our Chair, who unfortunately couldn’t make it.

The first meeting of the JUC was in London 100 years ago. To mark this milestone we wanted to come back to London to consider the role of the JUC for the next 100 years.
The day has three key purposes.

Firstly, we wanted to recognise the achievements of the JUC over the last 100 years. Many great figures have been associated with the JUC and it is important to acknowledge their legacy and how much has been achieved since 1918. So we have Professor Viv Cree who is going to talk us through some of the history of the JUC based on her own research. I would also recommend that you read the excellent history of the JUC by Professor Richard Chapman which is published in our own academic journal – Public Policy and Administration.

But we can’t allow our future to be dictated by past events. We wanted this event to bring people together with a common interest in public services encompassing public administration and social work. We all are here because we believe that the JUC is a valuable learned society and that the study of public administration and social work are essential to improving our communities. It’s important to consider why we are here and the current state of public administration and social work.

My motivation comes from my parents. Particularly my mum. I few up in a rural sub-post office in Northern Ireland. My mum worked from 8am in the morning until 7 or even 8pm at night serving the local community. Often there would be a line of people queuing up outside in the morning waiting to get their giros or to post some letters. It wasn’t a particularly well paid job and even when held up at gunpoint by a masked gang the Post Office wouldn’t pay for extra security – it had to come out of the household budget. After 40 years of service my mum was forced to retire due to the onset of Alzheimer’s. The modest savings that she had built up over those 40 years, along with her pension, all went to pay for her full time care. The rural post office, like so many public services in our most isolated communities, remains shut. This is a story that sadly has been replicated right across the UK. Should we not be aiming for better than this?

I feel very fortunate to be in a position where I can, with colleagues, help to inform change in the way our public services are designed and delivered in order to hopefully develop a more caring and compassionate society. We know how much public administration and social work matters. Many of you will have similar storied to tell and similar motivations for being here – let’s not forget that. And let’s not forget that regardless of our background, our research interests or our teaching areas, we have much more in common than divides us.

So the second part of today is for you. It has been specifically arranged as an (un)conference so that we, the JUC officers can shut up and listen. We need to listen to what you have to say, to your priorities and to your ambitions for our learned society. You can tell us your story. What matters to you? And what should the JUC be doing in response? We need your galvanising issues or questions to inform what we will then discuss in the breakout groups. You’ll all have had advance warning so hopefully some of you have some ideas already. If you don’t yet have a key galvanising issue that you would like to raise then have a think just now. But this isn’t an opportunity to whine or moan or to create a TO DO list for someone else – we need people to do things. Get involved! Help us to influence positive change. So I would add to this second key purpose of today – how can you help us to achieve a renewed purpose over the next 100 years?

That then will finally lead into the last part of today, to turn to the future. By the end of the day we will have a set of ideas, or instructions to take forward to our executive meeting in November and then to the AGM in January. The next 100 years starts here – you are all part of it. Please do get involved, discuss your ideas and most of all please enjoy the day! Thank you.

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09/09/2018
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JUC Public Administration Committee, Public Services Governance

Who cares?

No-one cares anymore. About anything. At least, nothing that really matters. It’s all style and no substance. It’s all cost-cutting, down-sizing, automating, agile, lean, do-it-yourself. Want to speak to someone? Forget it. Fill in a form – online. How about a cardboard cut-out police officer – just as good as the real thing. And, of course, cheaper.

Just take a moment to scroll through Instagram; browse through the magazines that adorn your local newsagents or flick through the TV channels. Nothing is about what people are doing – everything is about what people are consuming. Ask not what you can do for anyone – ask what filter is best for your selfie. Because you’re worth it.

Of course I know this isn’t true. Or at least it’s not the whole truth. I’m lucky, because I am a public administration scholar and in my job I get to meet incredible people every day. People who do care and are making a difference to the most vulnerable in our society. Social workers, teachers, nurses, police officers, fire and rescue officers, local government officers, policy officers, researchers and academics who are all bound by their passion for public service delivery and their strong commitment to civic duty.

Yet so much of the work of our public servants is undermined by their political masters and the media. Those who are less fortunate in life are classed as undeserving and are parodied or seen as sources of entertainment or amusement (take for example the case of so-called Slum Tourism or ‘Poverty Porn‘ on TV) . Those who work to support them are pilloried for being over-paid, clock-watching (by Michael Gove MP), lazy or self-interested. Yet politicians can lie, make fun of ethnic minorities or the disabled and can even threaten our economic and social security without impunity.

One hundred years ago the world was a very different place. The Great War was coming to an end. Women were beginning (albeit slowly) to secure their right to vote. In the midst of growing academic interest in management science and concern for the implementation of policy a group of esteemed scholars, activists and practitioners, including Professors E.J. Urwick and Sidney Webb, met in London to discuss what was to become the Joint University Council. Today we need a new vision and purpose to reflect current challenges and to ensure we maintain our relevance for the next 100 years.

It is important that this new vision and purpose reflects real life. After all, public administration is where politics meets real life: it’s the delivery of political decisions in local settings. The term has been cause of much academic debate in the last thirty years. Academics have argued over traditional public administration, New Public Management and, more recently, New Public Governance. There have been debates about whether New Public Governance exists? Is it a useful concept? How does it relate to New Public Management and Public Administration? Do New Public Governance and New Public Management represent paradigm shifts or do they represent a continuum? But often these debates serve little more than to increase citations before the next REF cycle comes along. Really, we need to set our ambitions a bit higher than that.

Meanwhile our public servants, who increasingly cannot afford their own homes, are actually trying to make a difference to communities through effective service delivery in face of political and media contempt for their work and for the people they serve. They want to know what works, they want validation for the work they do, they want to know how they can do it better. From this perspective some academic debates can appear to be little more than academics picking fluff from their own navels. Academics are no longer at risk of being seen as out of touch – that is the common perception.

That’s why our centenary event will not be a traditional academic conference. Yes, the academic community will be an important part of it. We need those voices. But even moreso we, as academics, need to listen. That is why it is being arranged as an unconference. But in order for this to be effective we need YOU to come, to get involved, to speak up. This is likely to be the most significant meeting for social and public administration since that very first meeting of the JUC in 1918. Just like that first meeting we need academics, activists and practitioners to come. We need people who care. So sign up now, invite others, and let’s set the agenda for the next 100 years.

Click here to help set our agenda for the next 100 years.

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03/09/2018
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About Me

Happy New Year

There are many diary formats including the standard 12 month (Jan-Dec) diary and the ‘academic’ (Aug-July) diary (some nice ones listed here). So for many of those who work or study within universities the traditional New Year (or Hogmanay) celebrations simply mark a mid-point. Indeed many academics find themselves working through the festive period either marking, prepping for the next term / semester, completing grant applications (many of which inexcusably have deadlines early in January), writing research papers or editing / reviewing.

So for those who live by the ‘academic’ year the 1 September marks the beginning of a ‘new year’. There will be freshers coming with excitement and perhaps some trepidation about commencing their studies; there will be students returning to study, looking forward to their new courses and anxious to achieve good grades; there will be returning academics keen to try out new course materials and looking forward to meeting new students; and many others who either work with or are associated with universities ready to start the new year.

For me it is a particularly exciting time as I’m starting a new post as Senior Lecturer in Public Leadership and Management at Northumbria University. Northumbria is one of the top 50 universities in the UK and it’s Business School is double accredited with AACSB making it one of the top Business Schools in the world. Along with being an outstanding institution and having a world-leading Business School the university has a long history of public administration scholarship. Former members of staff include the late Professor Howard Elcock. Currently there are many public administration scholars working at the university and they are due to host the JUC Public Administration Committee Annual Conference and Doctoral Workshop from 10-12 September this year. I’m really looking forward to helping them expand their teaching and research in public leadership and management in my new role.

Whatever you are doing this academic year I wish you all the very best. Happy New Year!

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01/06/2018
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MPA

Interview with Steven McCabe, Master of Public Administration (MPA) student.

This post first appeared on the QMU website: https://www.qmu.ac.uk/study-here/student-stories/steven-mccabe-master-of-public-adminstration-20180518/

I was looking for a course that would build on my previous qualifications and work experience, as well as increase my understanding of the issues facing public sector professionals and how to best overcome these and deliver high quality public services. This was part of my continuing personal development through my job, but I also wanted to study a course that would allow me to progress in my career as well. Initially I considered studying an MBA, but the direct relevance of the MPA to my work, along with the course focus on social justice and equality really attracted me to study at QMU instead. The fact that the MPA was a taught course, with weekly classes where students could learn from each other’s experiences and engage with each other was a major factor in me choosing to study the MPA at QMU. The programme leader’s knowledge and understanding of the issues facing the public sector was another reason for making this course selection.

There is a level of commitment required to study the MPA, and the workload at times has been quite high, especially as I’ve been working full-time as well as studying. It has been stressful at times, especially when I’ve had really busy periods at work and there’s been assignments due for the course, however, it’s never been completely overwhelming and the level of support, from both tutors and other students, has been fantastic. There’s a real togetherness and camaraderie between students on the course, with the part-time students especially understanding the pressures we’re all facing whilst juggling full time work with study. Through the course we’ve all supported each other, ensuring that we’re all coping with the demands of the course. We regularly chat outside of university if we have anything we’re unsure of. The course really has been a great way to network and make new friends!

The tutors on the course are all extremely knowledgeable and happy to spend time with you if you have any additional questions or need help or support.

This will be my third university degree and the overall learning environment on the MPA at QMU has by far been the most supportive, engaging and inclusive that I’ve experienced.

The course is constantly evolving and improving, with the tutors and the course director especially taking a real interest in the thoughts and needs of students. There have been numerous changes to the course in the two years that I’ve studied the MPA that have been made after suggestions or comments from students. There are regular tutor/student meetings to discuss what could be improved upon or what’s working well, and feedback is always well received and fully considered. Students on the MPA have a strong voice and can directly influence how the course is delivered.

There is also the opportunity for students to go on a fully-funded (well, apart from beer money!) field-trip to Brussels, as part of the MPA. This really brought students and course tutors together as a group, and had a real positive impact on how we supported each other and learnt from each other. There was an important practical element to the trip as well, with it being a great opportunity to see how the things that we’ve been taught in class were being applied in the European Parliament. The field-trip definitely enhanced the engagement and understanding I had of the concepts that we learnt about during classes.

The course has absolutely equipped me with additional skills and knowledge which have been directly applicable in my job. The course also has a focus on improving students’ leadership skills, with students undertaking a leadership exchange through ACOSVO as part of this. I feel, quite strongly, that my performance at work was improved by studying on the course, and becoming aware of wider issues in public administration that I perhaps might not have been aware of prior to studying the MPA. I’ve also been lucky enough to have progressed to a new job while studying on the course, and have just started a job as a Policy Manager with the Scottish Government. I can honestly say that the MPA definitely helped me develop my career and played a part in me getting the job.

 

You can find out more about the MPA on our course page here: www.edinburghmpa.co.uk

 

Make sure to LIKE our Facebook page here: www.facebook.com/EdinburghMPA

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05/02/2018
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Doctoral research, Leading Change

The Scottish Approach to Public Services

I currently have a PhD bursary available on the topic of ‘The Scottish Approach to Public Services’. The Scottish Approach has been defined as encompassing three principles in the design and delivery of public services:

  • Coproduction
  • Assets-based approaches
  • Improvement methodology

Lots has been written on the topic (for example, Cairney 2014, Cairney et al. 2016, Coutts and Brotchie, 2017; Elvidge, 2011; Ferguson, 2015; Housden, 2014) but previous research is often based on explorations of the general principles of the Scottish Approach and understandings of how they influence the policy making process. Less has been written about how the Scottish Approach influences practice in localised contexts such as, for example, local government, higher education or social work.

As such I thought it would be interesting to investigate how the Scottish Approach may influence practice. I didn’t want to be prescriptive about which practice setting the research should focus on but I have provided a few examples which will hopefully spark some thoughts. Previously I have written about why do a PhD (click here to go to the blog post) but ultimately if you are passionate about education then doing a PhD is a fantastic opportunity to study a topic in great depth over a three year period.

The QMU PhD Bursary covers:

  • a full waiver of tuition fees;
  • an annual stipend of £14,553 lasting 3 years for full-time study; and
  • a research budget of £2,000 to cover project expenses and travel.

For more information on the bursary see here: https://www.qmu.ac.uk/study-here/postgraduate-research-study/graduate-school-and-doctoral-research/phd-bursary-competition/ 

For more information on the research topic see here:  https://www.qmu.ac.uk/media/4209/cass-phd-bursary-topics-2018.pdf 

 

References:

Cairney, P. (2014) “The Territorialisation of Interest Representation in Scotland: Did Devolution Produce a New Form of Group-Government Relations?”, Territory, Politics, Governance, DOI: 10.1080/21622671.2014.952326

Cairney, P., Russell, S. and St Denny, E. (2016) “The ‘Scottish approach’ to policy and policymaking: what issues are territorial and what are universal?”, Policy & Politics, Vol. 44 (3), 333–50.

Coutts, P. and Brotchie, J. 2017. The Scottish Approach to evidence. A discussion paper.
Alliance for Useful Evidence. Carnegie UK Trust.

Elvidge, J. (2011) Northern Exposure. Lessons from the first twelve years of devolved
government in Scotland. Institute for Government. London.

Ferguson, Z. (2015) What is the ‘Scottish Approach’?, Alliance for Useful Evidence, London. Available online at: https://www.alliance4usefulevidence.org/what-is-the-scottish-approach/

Housden, P. (2014) “This is us: A perspective on public services in Scotland”, Public Policy
and Administration, Vol. 29 (1), 64-74.

 

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15/01/2018
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JUC Public Administration Committee, MPA

MPA Research Seminar Series 2018

We are hosting a research seminar series at Queen Margaret University over this semester. The topic of the seminars is ‘Public Leadership in Turbulent Times’. The seminars will bring some of the top scholars of public policy and administration to Edinburgh to discuss their latest research.

 

Each of the speakers is listed below. Click on the links to reserve your FREE place:

Megan Mathias, Cardiff University, “Senior Civil Servants as Leaders – evidence from Wales and New Zealand’”, 22 February 2018 10-12pm

Lucy Hunter Blackburn, University of Edinburgh, “The pros and cons of a powerful narrative: the case of free tuition”, 1 March 2018 10-12pm

Russ Glennon, Nottingham Trent University, “Unpacking and Negotiating Accountabilities in UK Local Government” 8 March 2018 10-12pm

Sarah Cooper, University of Exeter, “Gender in Healthcare: The Politics of Fertility” 15 March 2018 10-12pm

Muiris MacCarthaigh, Queen’s University Belfast, “Never waste a crisis: Public sector reform and policy entrepreneurship in Ireland“, 22 March 2018 10-12pm

Bert George, Erasmus University Rotterdam, “Too much of a good thing? Nonlinearity in public management” 29 March 2018 10-12pm

Peter Matthews, Stirling University, “Queer(y)ing policy studies: understanding the experience of public service delivery for LGBT+ people“, 29 March 2018 3:30pm-5:30pm

 

You may also download this pdf which lists all seven research seminars here: Seminar Series – Schedule of Speakers.

 

The MPA Research Seminar Series has been sponsored by the JUC Public Administration Committee (PAC) – the UK’s Learned Society for Public Administration. All research seminars in this series are free to the public and will be of interest to anyone motivated by public service.

 

You can reserve a FREE place here: MPA Research Seminar Series – Eventbrite Link. Please note that you must reserve a place at each individual research seminar in order to be guaranteed a space. All seminars are taking place at Queen Margaret University, Edinburgh. Information on how to get to our campus is available here: https://www.qmu.ac.uk/location-and-getting-here/

 

The call for proposals is now open for the next funding round for both the PAC Research Seminar Series and PAC Small Research Grant. Details are available here.

 

NB: Tea and coffee will be provided.

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15/03/2017
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MPA, Public Services Governance

Interview with Stuart Duncan, Public Services Management Graduate

NB: This was previously published on the QMU website: http://www.qmu.ac.uk/marketing/press_releases/Interview-with-QMU-graduate-Stuart-Duncan-Executive-Masters-Public-Services-Management.htm

Stuart Duncan is from Bo’ness and is married with two children. He graduated with Executive Masters in Public Services Management (now Master of Public Administration – MPA ) from QMU in 2010.

Stuart was working full-time when studying at QMU and was fortunate to have his studies funded by his employer. He has over 15 years senior management and leadership experience and has a strong track record for leading change and delivering policy by building and maintaining collaborative relationships within and outside the Scottish Government.

Before enrolling on the Executive Masters in Public Services Management at QMU, Stuart was leading the creation and establishment of one of Scotland’s largest public service partnerships.

In 2009, Stuart moved to Scottish Government to work in the Justice department and led a number of major summary justice reform programmes.

In 2014, Stuart was appointed a Programme Director at the Scottish Government and authored the Digital Strategy for Justice in Scotland. He has since been leading an implementation programme to deliver the objectives set-out in the strategy; transforming administrative, civil and criminal Justice in Scotland.

In January 2017, Stuart joined the Leading Improvement Team in the Scottish Government to help departments and organisations across the public sector shape their change and improvement work.

Why did you choose to study Executive Masters in Public Services Management at QMU?

“Despite having two degrees already, I knew I wanted to continue my learning and reading in the area of public services management. I was lucky enough to have a supportive employer who was keen to support me. Scottish Court Service was offering a place on the first cohort. I applied for the opportunity and was fortunate enough to secure a place, studying part-time.

“My professional career is grounded in a technical background and I wanted to develop and grow in the area of general management, with a focus on leading change and improvement.”

How did you find the workload?

“I did my undergraduate and first postgraduate courses part-time, so I knew what I was letting myself in for. I was fortunate to have a support network in place that made studying part-time easier, but it was equally important for me to have a structure in place to manage the workload.”

What obstacles did you encounter during your studies and how did you overcome them?

“I had a full time job when I did my postgrad and also had a young family. The biggest challenge for me was to create the time and space to study. For me, it was important to put a proper structure in place and give myself the best environment to learn and reflect.”

How do you think your QMU degree has equipped you with the skills and knowledge to development your career?

“The Executive Masters in Public Services Management helped me better understand the evolution of government in the UK and devolved administration here in Scotland. The knowledge which I acquired certainly made me more inquisitive. Even now, I constantly question policy and look for evidence to verify decisions.”

Top tips for future students?

“Always be prepared to question and challenge convention. As Henry Ford said: “If you always do what you’ve always done, you’ll always get what you’ve always got”, so be prepared to critically evaluate why things are done a certain way.”

Life after graduation?

“At the time of completing my postgrad, I was creating one of the largest public sector partnerships in Scotland. Once this was established, I moved to Scottish Government to lead policy implementation of major reforms to summary criminal justice.”

Where are you now? Do you have any further future plans?

“I authored The Digital Strategy for Justice in Scotland which was published in August 2014. Since then, I’ve been directing a programme of work across public services with the purpose to use digital technology to deliver simple, fast and effective justice at best cost. In 2017, I’m joining the Leading Improvement Team in Scottish Government to help implement continuous improvement across the public sector.”

Anything that you might have done differently?

“Reflecting on my professional career to date, I’ve always looked for the perfect time to move jobs and found that there really isn’t one. I’ve stayed in posts for too long. Going forward, I want to find a better balance between fulfilling responsibilities and developing my career.”

Master of Public Administration (MPA)

For more information on Master of Public Administration (MPA) at QMU visit: www.qmu.ac.uk/courses/PGCourse.cfm?c_id=277

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