Tag Archives: public administration

Who cares?

No-one cares anymore. About anything. At least, nothing that really matters. It’s all style and no substance. It’s all cost-cutting, down-sizing, automating, agile, lean, do-it-yourself. Want to speak to someone? Forget it. Fill in a form – online. How about a cardboard cut-out police officer – just as good as the real thing. And, of course, cheaper.

Just take a moment to scroll through Instagram; browse through the magazines that adorn your local newsagents or flick through the TV channels. Nothing is about what people are doing – everything is about what people are consuming. Ask not what you can do for anyone – ask what filter is best for your selfie. Because you’re worth it.

Of course I know this isn’t true. Or at least it’s not the whole truth. I’m lucky, because I am a public administration scholar and in my job I get to meet incredible people every day. People who do care and are making a difference to the most vulnerable in our society. Social workers, teachers, nurses, police officers, fire and rescue officers, local government officers, policy officers, researchers and academics who are all bound by their passion for public service delivery and their strong commitment to civic duty.

Yet so much of the work of our public servants is undermined by their political masters and the media. Those who are less fortunate in life are classed as undeserving and are parodied or seen as sources of entertainment or amusement (take for example the case of so-called Slum Tourism or ‘Poverty Porn‘ on TV) . Those who work to support them are pilloried for being over-paid, clock-watching (by Michael Gove MP), lazy or self-interested. Yet politicians can lie, make fun of ethnic minorities or the disabled and can even threaten our economic and social security without impunity.

One hundred years ago the world was a very different place. The Great War was coming to an end. Women were beginning (albeit slowly) to secure their right to vote. In the midst of growing academic interest in management science and concern for the implementation of policy a group of esteemed scholars, activists and practitioners, including Professors E.J. Urwick and Sidney Webb, met in London to discuss what was to become the Joint University Council. Today we need a new vision and purpose to reflect current challenges and to ensure we maintain our relevance for the next 100 years.

It is important that this new vision and purpose reflects real life. After all, public administration is where politics meets real life: it’s the delivery of political decisions in local settings. The term has been cause of much academic debate in the last thirty years. Academics have argued over traditional public administration, New Public Management and, more recently, New Public Governance. There have been debates about whether New Public Governance exists? Is it a useful concept? How does it relate to New Public Management and Public Administration? Do New Public Governance and New Public Management represent paradigm shifts or do they represent a continuum? But often these debates serve little more than to increase citations before the next REF cycle comes along. Really, we need to set our ambitions a bit higher than that.

Meanwhile our public servants, who increasingly cannot afford their own homes, are actually trying to make a difference to communities through effective service delivery in face of political and media contempt for their work and for the people they serve. They want to know what works, they want validation for the work they do, they want to know how they can do it better. From this perspective some academic debates can appear to be little more than academics picking fluff from their own navels. Academics are no longer at risk of being seen as out of touch – that is the common perception.

That’s why our centenary event will not be a traditional academic conference. Yes, the academic community will be an important part of it. We need those voices. But even moreso we, as academics, need to listen. That is why it is being arranged as an unconference. But in order for this to be effective we need YOU to come, to get involved, to speak up. This is likely to be the most significant meeting for social and public administration since that very first meeting of the JUC in 1918. Just like that first meeting we need academics, activists and practitioners to come. We need people who care. So sign up now, invite others, and let’s set the agenda for the next 100 years.

Click here to help set our agenda for the next 100 years.

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Happy New Year

There are many diary formats including the standard 12 month (Jan-Dec) diary and the ‘academic’ (Aug-July) diary (some nice ones listed here). So for many of those who work or study within universities the traditional New Year (or Hogmanay) celebrations simply mark a mid-point. Indeed many academics find themselves working through the festive period either marking, prepping for the next term / semester, completing grant applications (many of which inexcusably have deadlines early in January), writing research papers or editing / reviewing.

So for those who live by the ‘academic’ year the 1 September marks the beginning of a ‘new year’. There will be freshers coming with excitement and perhaps some trepidation about commencing their studies; there will be students returning to study, looking forward to their new courses and anxious to achieve good grades; there will be returning academics keen to try out new course materials and looking forward to meeting new students; and many others who either work with or are associated with universities ready to start the new year.

For me it is a particularly exciting time as I’m starting a new post as Senior Lecturer in Public Leadership and Management at Northumbria University. Northumbria is one of the top 50 universities in the UK and it’s Business School is double accredited with AACSB making it one of the top Business Schools in the world. Along with being an outstanding institution and having a world-leading Business School the university has a long history of public administration scholarship. Former members of staff include the late Professor Howard Elcock. Currently there are many public administration scholars working at the university and they are due to host the JUC Public Administration Committee Annual Conference and Doctoral Workshop from 10-12 September this year. I’m really looking forward to helping them expand their teaching and research in public leadership and management in my new role.

Whatever you are doing this academic year I wish you all the very best. Happy New Year!

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Interview with Steven McCabe, Master of Public Administration (MPA) student.

This post first appeared on the QMU website: https://www.qmu.ac.uk/study-here/student-stories/steven-mccabe-master-of-public-adminstration-20180518/

I was looking for a course that would build on my previous qualifications and work experience, as well as increase my understanding of the issues facing public sector professionals and how to best overcome these and deliver high quality public services. This was part of my continuing personal development through my job, but I also wanted to study a course that would allow me to progress in my career as well. Initially I considered studying an MBA, but the direct relevance of the MPA to my work, along with the course focus on social justice and equality really attracted me to study at QMU instead. The fact that the MPA was a taught course, with weekly classes where students could learn from each other’s experiences and engage with each other was a major factor in me choosing to study the MPA at QMU. The programme leader’s knowledge and understanding of the issues facing the public sector was another reason for making this course selection.

There is a level of commitment required to study the MPA, and the workload at times has been quite high, especially as I’ve been working full-time as well as studying. It has been stressful at times, especially when I’ve had really busy periods at work and there’s been assignments due for the course, however, it’s never been completely overwhelming and the level of support, from both tutors and other students, has been fantastic. There’s a real togetherness and camaraderie between students on the course, with the part-time students especially understanding the pressures we’re all facing whilst juggling full time work with study. Through the course we’ve all supported each other, ensuring that we’re all coping with the demands of the course. We regularly chat outside of university if we have anything we’re unsure of. The course really has been a great way to network and make new friends!

The tutors on the course are all extremely knowledgeable and happy to spend time with you if you have any additional questions or need help or support.

This will be my third university degree and the overall learning environment on the MPA at QMU has by far been the most supportive, engaging and inclusive that I’ve experienced.

The course is constantly evolving and improving, with the tutors and the course director especially taking a real interest in the thoughts and needs of students. There have been numerous changes to the course in the two years that I’ve studied the MPA that have been made after suggestions or comments from students. There are regular tutor/student meetings to discuss what could be improved upon or what’s working well, and feedback is always well received and fully considered. Students on the MPA have a strong voice and can directly influence how the course is delivered.

There is also the opportunity for students to go on a fully-funded (well, apart from beer money!) field-trip to Brussels, as part of the MPA. This really brought students and course tutors together as a group, and had a real positive impact on how we supported each other and learnt from each other. There was an important practical element to the trip as well, with it being a great opportunity to see how the things that we’ve been taught in class were being applied in the European Parliament. The field-trip definitely enhanced the engagement and understanding I had of the concepts that we learnt about during classes.

The course has absolutely equipped me with additional skills and knowledge which have been directly applicable in my job. The course also has a focus on improving students’ leadership skills, with students undertaking a leadership exchange through ACOSVO as part of this. I feel, quite strongly, that my performance at work was improved by studying on the course, and becoming aware of wider issues in public administration that I perhaps might not have been aware of prior to studying the MPA. I’ve also been lucky enough to have progressed to a new job while studying on the course, and have just started a job as a Policy Manager with the Scottish Government. I can honestly say that the MPA definitely helped me develop my career and played a part in me getting the job.

 

You can find out more about the MPA on our course page here: www.edinburghmpa.co.uk

 

Make sure to LIKE our Facebook page here: www.facebook.com/EdinburghMPA

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The Scottish Approach to Public Services

I currently have a PhD bursary available on the topic of ‘The Scottish Approach to Public Services’. The Scottish Approach has been defined as encompassing three principles in the design and delivery of public services:

  • Coproduction
  • Assets-based approaches
  • Improvement methodology

Lots has been written on the topic (for example, Cairney 2014, Cairney et al. 2016, Coutts and Brotchie, 2017; Elvidge, 2011; Ferguson, 2015; Housden, 2014) but previous research is often based on explorations of the general principles of the Scottish Approach and understandings of how they influence the policy making process. Less has been written about how the Scottish Approach influences practice in localised contexts such as, for example, local government, higher education or social work.

As such I thought it would be interesting to investigate how the Scottish Approach may influence practice. I didn’t want to be prescriptive about which practice setting the research should focus on but I have provided a few examples which will hopefully spark some thoughts. Previously I have written about why do a PhD (click here to go to the blog post) but ultimately if you are passionate about education then doing a PhD is a fantastic opportunity to study a topic in great depth over a three year period.

The QMU PhD Bursary covers:

  • a full waiver of tuition fees;
  • an annual stipend of £14,553 lasting 3 years for full-time study; and
  • a research budget of £2,000 to cover project expenses and travel.

For more information on the bursary see here: https://www.qmu.ac.uk/study-here/postgraduate-research-study/graduate-school-and-doctoral-research/phd-bursary-competition/ 

For more information on the research topic see here:  https://www.qmu.ac.uk/media/4209/cass-phd-bursary-topics-2018.pdf 

 

References:

Cairney, P. (2014) “The Territorialisation of Interest Representation in Scotland: Did Devolution Produce a New Form of Group-Government Relations?”, Territory, Politics, Governance, DOI: 10.1080/21622671.2014.952326

Cairney, P., Russell, S. and St Denny, E. (2016) “The ‘Scottish approach’ to policy and policymaking: what issues are territorial and what are universal?”, Policy & Politics, Vol. 44 (3), 333–50.

Coutts, P. and Brotchie, J. 2017. The Scottish Approach to evidence. A discussion paper.
Alliance for Useful Evidence. Carnegie UK Trust.

Elvidge, J. (2011) Northern Exposure. Lessons from the first twelve years of devolved
government in Scotland. Institute for Government. London.

Ferguson, Z. (2015) What is the ‘Scottish Approach’?, Alliance for Useful Evidence, London. Available online at: https://www.alliance4usefulevidence.org/what-is-the-scottish-approach/

Housden, P. (2014) “This is us: A perspective on public services in Scotland”, Public Policy
and Administration, Vol. 29 (1), 64-74.

 

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MPA Research Seminar Series 2018

We are hosting a research seminar series at Queen Margaret University over this semester. The topic of the seminars is ‘Public Leadership in Turbulent Times’. The seminars will bring some of the top scholars of public policy and administration to Edinburgh to discuss their latest research.

 

Each of the speakers is listed below. Click on the links to reserve your FREE place:

Megan Mathias, Cardiff University, “Senior Civil Servants as Leaders – evidence from Wales and New Zealand’”, 22 February 2018 10-12pm

Lucy Hunter Blackburn, University of Edinburgh, “The pros and cons of a powerful narrative: the case of free tuition”, 1 March 2018 10-12pm

Russ Glennon, Nottingham Trent University, “Unpacking and Negotiating Accountabilities in UK Local Government” 8 March 2018 10-12pm

Sarah Cooper, University of Exeter, “Gender in Healthcare: The Politics of Fertility” 15 March 2018 10-12pm

Muiris MacCarthaigh, Queen’s University Belfast, “Never waste a crisis: Public sector reform and policy entrepreneurship in Ireland“, 22 March 2018 10-12pm

Bert George, Erasmus University Rotterdam, “Too much of a good thing? Nonlinearity in public management” 29 March 2018 10-12pm

Peter Matthews, Stirling University, “Queer(y)ing policy studies: understanding the experience of public service delivery for LGBT+ people“, 29 March 2018 3:30pm-5:30pm

 

You may also download this pdf which lists all seven research seminars here: Seminar Series – Schedule of Speakers.

 

The MPA Research Seminar Series has been sponsored by the JUC Public Administration Committee (PAC) – the UK’s Learned Society for Public Administration. All research seminars in this series are free to the public and will be of interest to anyone motivated by public service.

 

You can reserve a FREE place here: MPA Research Seminar Series – Eventbrite Link. Please note that you must reserve a place at each individual research seminar in order to be guaranteed a space. All seminars are taking place at Queen Margaret University, Edinburgh. Information on how to get to our campus is available here: https://www.qmu.ac.uk/location-and-getting-here/

 

The call for proposals is now open for the next funding round for both the PAC Research Seminar Series and PAC Small Research Grant. Details are available here.

 

NB: Tea and coffee will be provided.

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Interview with Stuart Duncan, Public Services Management Graduate

NB: This was previously published on the QMU website: http://www.qmu.ac.uk/marketing/press_releases/Interview-with-QMU-graduate-Stuart-Duncan-Executive-Masters-Public-Services-Management.htm

Stuart Duncan is from Bo’ness and is married with two children. He graduated with Executive Masters in Public Services Management (now Master of Public Administration – MPA ) from QMU in 2010.

Stuart was working full-time when studying at QMU and was fortunate to have his studies funded by his employer. He has over 15 years senior management and leadership experience and has a strong track record for leading change and delivering policy by building and maintaining collaborative relationships within and outside the Scottish Government.

Before enrolling on the Executive Masters in Public Services Management at QMU, Stuart was leading the creation and establishment of one of Scotland’s largest public service partnerships.

In 2009, Stuart moved to Scottish Government to work in the Justice department and led a number of major summary justice reform programmes.

In 2014, Stuart was appointed a Programme Director at the Scottish Government and authored the Digital Strategy for Justice in Scotland. He has since been leading an implementation programme to deliver the objectives set-out in the strategy; transforming administrative, civil and criminal Justice in Scotland.

In January 2017, Stuart joined the Leading Improvement Team in the Scottish Government to help departments and organisations across the public sector shape their change and improvement work.

Why did you choose to study Executive Masters in Public Services Management at QMU?

“Despite having two degrees already, I knew I wanted to continue my learning and reading in the area of public services management. I was lucky enough to have a supportive employer who was keen to support me. Scottish Court Service was offering a place on the first cohort. I applied for the opportunity and was fortunate enough to secure a place, studying part-time.

“My professional career is grounded in a technical background and I wanted to develop and grow in the area of general management, with a focus on leading change and improvement.”

How did you find the workload?

“I did my undergraduate and first postgraduate courses part-time, so I knew what I was letting myself in for. I was fortunate to have a support network in place that made studying part-time easier, but it was equally important for me to have a structure in place to manage the workload.”

What obstacles did you encounter during your studies and how did you overcome them?

“I had a full time job when I did my postgrad and also had a young family. The biggest challenge for me was to create the time and space to study. For me, it was important to put a proper structure in place and give myself the best environment to learn and reflect.”

How do you think your QMU degree has equipped you with the skills and knowledge to development your career?

“The Executive Masters in Public Services Management helped me better understand the evolution of government in the UK and devolved administration here in Scotland. The knowledge which I acquired certainly made me more inquisitive. Even now, I constantly question policy and look for evidence to verify decisions.”

Top tips for future students?

“Always be prepared to question and challenge convention. As Henry Ford said: “If you always do what you’ve always done, you’ll always get what you’ve always got”, so be prepared to critically evaluate why things are done a certain way.”

Life after graduation?

“At the time of completing my postgrad, I was creating one of the largest public sector partnerships in Scotland. Once this was established, I moved to Scottish Government to lead policy implementation of major reforms to summary criminal justice.”

Where are you now? Do you have any further future plans?

“I authored The Digital Strategy for Justice in Scotland which was published in August 2014. Since then, I’ve been directing a programme of work across public services with the purpose to use digital technology to deliver simple, fast and effective justice at best cost. In 2017, I’m joining the Leading Improvement Team in Scottish Government to help implement continuous improvement across the public sector.”

Anything that you might have done differently?

“Reflecting on my professional career to date, I’ve always looked for the perfect time to move jobs and found that there really isn’t one. I’ve stayed in posts for too long. Going forward, I want to find a better balance between fulfilling responsibilities and developing my career.”

Master of Public Administration (MPA)

For more information on Master of Public Administration (MPA) at QMU visit: www.qmu.ac.uk/courses/PGCourse.cfm?c_id=277

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The Future of Public Administration

Brexit, Trump, Syria, ISIS, Climate Change, Poverty, Immigration, Austerity*, EVERYONE is talking about politics. But when it comes to action it is public service professionals, in central and local government, who are responsible. It is these public officials who have to translate politics into practice and are at the front-line of public service delivery in communities across the UK. That’s why there’s never been a better time to study public administration.

I’m really excited to have been elected as the new Chair of the JUC Public Administration Committee (PAC). PAC is the UK learned society for education and research in public administration. It’s origins can be traced back to the establishment of the Joint University Council in 1918. For a full history see here: http://journals.sagepub.com/doi/pdf/10.1177/0952076707071500

The history of the JUC highlights the importance of links with professional bodies, of informing education and training and of representing our institutional members at a national level. As is explained in the above journal article:

the purpose of the PAC is the promotion, development and coordination of the work of higher education institutions in the pursuit of education, training and research in public administration. (Chapman, 2007: 18)

As the newly elected Chair of PAC my thoughts are to the future. There is already a huge amount of work coordinated by PAC including, a two-day FREE doctoral conference, funding of seminars and workshops, the annual conference and publication of two outstanding journals: Public Policy and Administration (more here) and Teaching Public Administration (more here). There is also a lot of work in progress on the planning of the JUC Centenary Event. So a large part of my role as Chair will be to support the continuation of all this great work (thanks at this point must go to the former Chair, Professor Howell, and to the continuing Vice-Chairs Janice McMillan, Pete Murphy and Rory Shand as well as the Editors of PPA and TPA).

In looking to the future I believe we must also grow our membership, diversify our membership and strengthen our links with professional bodies. The critical link with education and training is likely to continue, and indeed may strengthen with the introduction of TEF, but this will always go alongside world-leading research. In short, I believe that PAC can reassert itself as the learned society for public administration in the UK.

In order to do that I need YOUR help. Are you interested in Public Administration – either as a professional or as an academic? Do you currently run undergraduate or postgraduate programmes in public administration or public management? Are you conducting research in areas related to public administration? If so, click here for more information: http://www.juc.ac.uk/pac/ or email the JUC Secretary: sandraodelljuc at yahoo.co.uk

And watch this space for future updates!

References

Chapman, R.A. 2007. “The Origins of the Joint University Council and the Background to Public Policy and Administration: An Interpretation”. Public Policy and Administration. Vol. 22, No. 1, pp. 7-26.

 

*listed in no particular order.

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