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Guest post – Ministers vs Civil Servants
Due to annual leave, sick leave and teaching prep over the last few weeks my blog has taken something of a backseat. I’ve drafted a number of posts but haven’t yet got them finished. So while I try to get my head above water again I am pleased to have another guest post from Professor Eddie Frizzell, Visiting Professor…
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What are Public ‘Services’
In a previous post I highlighted some of the challenges that are inherent in managing public services due to the nature of being ‘public’. However, there are also challenges that come with managing a ‘service’. These challenges apply across private and public services, and whether delivered by public, private or Third sectors. These issues are…
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Graduation 2012
Last week I had the privilege of going to the QMU graduation ceremony. This is always a highlight of the year for me but this year was quite unique due to the presence of Susan Boyle who received an honorary degree. This was publicised across the world (see The Jamaica Observer and The Washington Post) and generated…
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The ‘publicness’ of banks
Wake up to the latest Rhianna single playing on your iPod through a Bose docking station. Go to the bathroom and brush your teeth with a Phillips Sonic Rechargeable toothbrush. Have a shower using Molton Brown Shower wash. Moisturise. Then go to your kitchen and have some Rice Krispies Multi-Grain Shapes with B Vitamins and Iron. Open The…
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What are ‘Public’ Services

Public service organisations are highly complex for many reasons. As such it is important that any education or training for public service workers is tailored to the public service context. One particular aspect of this complexity is the nature of the ‘public’ who they serve. I was (along with others) really sorry when the excellent…
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Harder, Better, Faster, Stronger
One of the benefits of blogging, as I see it, is the instantaneousness of publishing. As an avid reader of many blogs that means instant access to lots of interesting analysis and comment on policy developments – often better than what can be found in more traditional media such as newspapers. A topic that has…
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What is Blended Learning?
This vlog post is all about how I use blended learning in the delivery of my postgraduate teaching. I had intended the video to last 5 minutes but turns out to be closer to 10 minutes. Anyway, here it is…