SR2013 and Progression Pay

Osborne’s attack on public servants won’t work By Ian Elliott, Queen Margaret University George Osborne’s populist attack on public sector salaries made for just the headlines he wanted. He promised to end “automatic progression pay” in the civil service by 2015-16, and to work towards ending it in the education system, the NHS, the prisonContinue reading “SR2013 and Progression Pay”


Recently I met someone with the word innovation in their job title. This struck me as quite interesting. I wondered, how innovative do they need to be in their job? Do they do all the innovation in their workplace or are others explicitly involved? Now I don’t want to question the work of this particularContinue reading “Innovation”

Lean Public Services

I was recently asked by a student to provide a brief account of the advantages and disadvantages of applying lean management systems in the delivery of public services. This is my quick attempt at a brief answer! First of all, what is Lean Management? This is actually a rather difficult question as terms such asContinue reading “Lean Public Services”

Guest post – Ministers vs Civil Servants

Due to annual leave, sick leave and teaching prep over the last few weeks my blog has taken something of a backseat. I’ve drafted a number of posts but haven’t yet got them finished. So while I try to get my head above water again I am pleased to have another guest post from Professor Eddie Frizzell, Visiting ProfessorContinue reading “Guest post – Ministers vs Civil Servants”

Guest Post – Public Sector Bonuses

I am taking some annual leave in August and so am delighted to have my first guest post! This post comes from Professor Eddie Frizzell, Visiting Professor in Public Service Management at Queen Margaret University, Edinburgh. —————————————————————————————————- Public Sector Bonuses – gone forever? Bonuses for public servants are a hot issue – so hot thatContinue reading “Guest Post – Public Sector Bonuses”

What are Public ‘Services’

In a previous post I highlighted some of the challenges that are inherent in managing public services due to the nature of being ‘public’. However, there are also challenges that come with managing a ‘service’. These challenges apply across private and public services, and whether delivered by public, private or Third sectors. These issues areContinue reading “What are Public ‘Services’”

Graduation 2012

Last week I had the privilege of going to the QMU graduation ceremony. This is always a highlight of the year for me but this year was quite unique due to the presence of Susan Boyle who received an honorary degree. This was publicised across the world (see The Jamaica Observer and The Washington Post) and generatedContinue reading “Graduation 2012”

The ‘publicness’ of banks

Wake up to the latest Rhianna single playing on your iPod through a Bose docking station. Go to the bathroom and brush your teeth with a Phillips Sonic Rechargeable toothbrush. Have a shower using Molton Brown Shower wash. Moisturise. Then go to your kitchen and have some Rice Krispies Multi-Grain Shapes with B Vitamins and Iron. Open TheContinue reading “The ‘publicness’ of banks”

What are ‘Public’ Services

Public service organisations are highly complex for many reasons. As such it is important that any education or training for public service workers is tailored to the public service context. One particular aspect of this complexity is the nature of the ‘public’ who they serve. I was (along with others) really sorry when the excellentContinue reading “What are ‘Public’ Services”

What is Public Governance?

NB: This was originally posted in 2012. As of September 2018 I no longer work at Queen Margaret University. As such some of the links on the below post may no longer work. For information about my current post please go to the about me section of this website. Focus and purpose Queen Margaret UniversityContinue reading “What is Public Governance?”